That is the big question posed this week by Jason Alba who bravely wrote a post on The Ladders. Judging from the comments, his post touched a nerve among career industry professionals.   I highly recommend that you read the post and the thoughtful comments that follow. 

I receive more questions from job seekers regarding The Ladders than any other career service out there.  Two industry giants whom I greatly respect, Susan Whitcomb and Deb Dib weigh in with comments that sum up what many “insiders” feel about The Ladders.

As I read the comments, I was struck by one thing all career professionals share – compassion.  We truly do care and want to help you.  As you evaluate career professionals, this may be the true measuring stick of whether or not the service is a fit. You want someone who has your best interest at heart, even if that means referring you to somoene else better suited to help you. 

I have always said that my job is equal parts of technical expertise, coaching and cheerleading. I am proud to say that my belief and values are not at all unique in this industry of wonderful professionals.